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360 E-Learning

Transform your Skills: Unlock your Potential

Transform your Skills: Unlock your PotentialTransform your Skills: Unlock your PotentialTransform your Skills: Unlock your PotentialTransform your Skills: Unlock your Potential

Customer Service Excellence

The key to business success is excellence in customer and client service.  By attending this This online live workshop program, you will gain the knowledge and skills to ensure customers are met in the selling of products and provision of services. 


For those who are in the frontline service and sales roles, this customer service workshop will provide you with learning opportunities and the essentials for dealing with complaints and difficult situations, whilst maintaining a strong focus on customer satisfaction and the total customer experience. 


This e-learning workshop will enhance your ability to handle customer and client interactions with confidence by implementing best practice customer service techniques, delivering customer satisfaction, and developing customer loyalty.

Customer Service Excellence (pdf)

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