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360 E-Learning

Transform your Skills: Unlock your Potential

Transform your Skills: Unlock your PotentialTransform your Skills: Unlock your PotentialTransform your Skills: Unlock your PotentialTransform your Skills: Unlock your Potential

Conflict & Dealing with Difficult Behaviour in the Workplace

Nothing can destroy productivity, derail projects, and  damage your reputation faster than workplace conflict. And  once initiated, the unpleasant task of resolving conflicts falls  on your shoulders.  This intense e-learning workshop recommends the best  approach for effectively dealing with conflict, so you can  resolve issues while maintaining positive relationships. Learn  to diagnose conflict before it intensifies, apply appropriate  conflict resolution techniques to specific situations, and  remain poised when tension is high.  

Conflict and Dealing with Difficult Behaviour in the Workplace (pdf)

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